Help Center
Frequently Asked Questions
Everything you need to know about how results work, what the AI is doing, and how to flag outdated information.
Understanding Your Results
What the cards show and how to read them.
What does the fit score mean? ▾
The fit score is Archway's confidence, on a 0–100 scale, that a scholarship is a strong match for this specific student's profile. It isn't based on eligibility alone — it weighs how well the student's story, background, goals, and activities align with the scholarship's stated mission and past recipient patterns. A score of 80+ means Archway found meaningful alignment across multiple dimensions. Scores below 60 are included because a partial match is still worth knowing about, but should be treated as lower priority.
What's the "Fit Reason" on each card? ▾
The Fit Reason is the AI's plain-language explanation of why this scholarship made the list for this student. It tells you specifically which parts of the profile triggered the match — not just "you're eligible" but "your volunteer work in healthcare settings aligns with this fund's priority for community-based service." Use it to decide whether the match feels right before clicking through to apply.
Should I apply to everything in my results? ▾
No. Results are ranked by fit, and your time is finite. Focus on scholarships with a fit score above 70 and a Fit Reason that genuinely resonates. Verify the deadline and eligibility on the scholarship's own website before investing time in an application — Archway surfaces the opportunity, but the source page is the authority. Think of your results list as a curated starting point, not a to-do list.
Why do results vary between searches? ▾
Archway runs a live web scout each time, not a pull from a fixed database. The scholarships that surface depend on what's currently open, indexed, and findable at the moment of your search. Deadlines close, new cycles open, and the web changes — so two searches a few weeks apart for the same profile will often return different results. This is by design: it keeps results current rather than stale.
What does it mean if a scholarship has no deadline shown? ▾
Some scholarships run on a rolling basis with no fixed deadline, and others simply don't publish one prominently enough for Archway to extract it reliably. In either case, click through to the source and confirm directly. Never assume "no deadline" means there isn't one — treat it as unknown until you verify.
Accuracy & Reporting
How to flag bad data and what happens when you do.
How do I report a scholarship with a broken link or wrong information? ▾
Every scholarship card has a flag icon in the corner. Click it to open the report form, choose the issue type, and optionally add a note. You don't need to include details — even a one-click "broken link" report is enough to queue it for review. Reports are reviewed manually and the scholarship is either updated or removed from future results.
Issue types: Broken link · Expired / no longer offered · Wrong award amount · Wrong deadline · Not a fit · Duplicate · Other
How fresh is the scholarship data? ▾
Results are sourced live at search time, so they reflect what's findable on the web the day you run your scout. That said, Archway is not a real-time monitor — if a scholarship closes its application portal hours after your search, the card may still appear in your results. Always verify the deadline and status on the scholarship's own website before applying. The source link on every card takes you directly there.
I reported an issue — what happens next? ▾
Your report goes into a review queue. During beta, reports are checked manually on a regular basis. Confirmed issues are corrected or the scholarship is removed from future results. You won't receive a direct notification when a report is resolved, but the bad data won't keep surfacing for other users once it's been addressed. We appreciate every report — they're one of the primary ways the database improves.
Can I suggest a scholarship that Archway is missing? ▾
Yes — use the Contact page and include the scholarship name and URL. If it meets Archway's criteria (active, publicly listed, with clear eligibility and award details), it can be added to the scout's source pool. We can't commit to a timeline during beta, but every suggestion is reviewed.
About the AI
What it looks at and what it doesn't.
What information does Archway use to generate results? ▾
Archway reads the student profile you provide — grade level, intended major or field, state, extracurricular activities, financial need indicator, and any background context you include. It does not access external records, GPA databases, or financial aid systems. The quality of your results scales directly with the detail in your profile: a sparse profile gets generic results; a rich, specific profile gets targeted ones.
Does Archway guarantee I'm eligible for scholarships it shows me? ▾
No. Archway identifies scholarships that are likely worth investigating based on your profile — it does not verify eligibility, confirm GPA requirements, or validate residency rules. Some scholarships have criteria that aren't publicly stated or aren't detailed enough for Archway to evaluate precisely. You are responsible for confirming your eligibility directly with the awarding organization before applying.
Why does Archway sometimes surface scholarships that don't seem to fit? ▾
The AI makes probabilistic matches, not deterministic ones. Occasionally it surfaces a result where the connection is real but subtle — or where the eligibility criteria weren't fully legible from the source page. If a result feels off, use the flag to report it as "Not a fit." Those reports directly improve future results for everyone with a similar profile.
Does Archway write my essays or application materials? ▾
Not currently. Archway is focused on discovery — finding scholarships worth applying to — not application assistance. Essay support and application coaching may be added in a future tier, but for now the product stops at surfacing high-fit opportunities and helping you track your applications.
Your Account & Beta Access
Plans, limits, and what changes at launch.
Is Archway actually free right now? ▾
Yes — the product is free for all users during the beta period. No credit card is required and there are no hidden charges. Paid plans will be introduced at public launch, and waitlist members will receive early-access pricing before that happens.
Why is there a limit on how many searches I can run? ▾
Each scout run calls a live AI model and performs real-time web research — there's meaningful compute cost behind every result. The free tier limit is set conservatively during beta to keep the service stable. If you're hitting the limit and need more runs, reach out via the Contact page and we'll work with you.
Can I use one account for multiple students? ▾
The Family plan supports multiple student profiles under one account. The free tier is intended for a single student. If you're a parent managing applications for more than one child, or a counselor working with multiple students, the Family or Counselor tiers are the right fit — see the
Pricing page for details.
What happens to my data when beta ends? ▾
Your account, search history, and saved applications carry forward when paid plans launch. Nothing gets wiped at the end of beta. If you choose not to subscribe at launch, your account moves to a read-only free tier — you can still see past results but won't be able to run new scouts without upgrading.
Still have a question?
If something isn't covered here, or you've found a bug, the Contact page is the fastest way to reach us. We read every message.
Contact Us